My friend, Vovome, nearly landed me in trouble today. She said, “Because it is Customer Service Week, you can go to your clients and ask them any kind of favour and they will most likely grant it.” Excited by this new information, I decided to visit a client whose hidden mission, I believe, is to kill our business, they have been owing us for over two months! I took some small gifts along to show that my coming was in peace, but the conversation did not go well at all. The first bashing that hit me was, “You should have asked for an appointment before coming.” Before I could even breathe, another gbas gbos followed: “If you knew your company was not buoyant enough to work with organisations like ours, you should not have participated in bidding for the job.” I quietly held back my apple gift, because I knew that this was not the kind of gift that could melt such hearts, especially the kind that promise to pay after one month from delivery but still owe you after two. And I did not argu...
Sober while I read, I stumbled on two stories this morning on my way to work. The first was about two men crossing a narrow stairway. Both could not walk through at the same time, meaning one person had to make way for the other. For a while, they stared at each other, neither willing to give way. The first man, in anger, asked the other to go back so he could pass. “I was about to ask you to do the same thing,” replied the second man politely, clearly amused by the outburst. “I never make way for a fool,” the first man snapped, visibly angry. The calm second man simply said, “I do,” and moved aside to let him pass. The second story, Battle on the Cliff, was about two goats that met on the edge of a mountain path. They were heading in opposite directions, and there was no way to cross or turn back. They tried to agree on how to move around each other. Like the first man, the first goat shouted, “Get out of my way!” “How can I?” replied the other. “You know it’s easier for you to ...